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Distance Deployments: Australian Red Cross’ Experience with Remote Rapid Response


In response to the changing operating environment brought about by COVID-19, the Australian Red Cross (ARC) adapted the way it mobilised surge for international responses. Rather than deploying to an operation, delegates provided support to the operations (working with the International Federation of Red Cross and Red Crescent Societies (IFRC) and National Society partners) from remote locations. The remote response mechanism was coordinated at all levels by IFRC. ARCs contribution of personnel therefore aimed to meet the needs of the IFRC and National Society partners as part of the Movement-wide response.

This document presents the evidence about what makes a successful remote deployment. Through six key findings and a series of aligned recommendations, it informs ongoing support to operations and Movement partners. This report also highlights how ARC and other Movement partners can progress other areas of work, including remote peer support for capacity-building, advancing the localisation agenda, and recruiting and screening for competencies suitable for remote deployments and positions on their Register.